EXCHANGE POLICY AND PROCEDURE

To provide the best shopping experience, Là Min ensures that all delivered products are brand new, high-quality, and match the descriptions and images on our website.

If you receive a product that does not match the description, has a manufacturing defect, or does not fit, you may exchange it for another item. Each product can be exchanged once only within 15 days of purchase or delivery. The item must be unused, undamaged, with all original tags and receipts intact. The exchange policy does not apply to promotional items.

Exchange Policy:

• The new item must be of equal or greater value than the original purchase.
• If the exchanged item is of lower value, the price difference will not be refunded.
• The replacement item will be shipped within 7 days after Là Min receives and verifies the returned product.

How to Exchange a Product:

You can exchange your product using one of the following methods:

Option 1: Exchange in-store

Customers who purchased products from laminapparel.co or Là Min stores can bring the product along with the receipt to:

📍 35 Nguyễn Văn Tráng, District 1, Ho Chi Minh City

for the fastest exchange service.

Option 2: Exchange via postal service

Please send the product, along with any promotional gifts (if applicable) and the receipt, to:

📌 Recipient: Là Min Store

📌 Phone Number: +84 94 890 98 92

📌 Address: 35 Nguyễn Văn Tráng, District 1, Ho Chi Minh City, Vietnam

After receiving the product, Là Min will conduct a quality inspection (this process takes 2-3 days). We will notify you of the results via phone or message once the inspection is complete.

Once the product is confirmed to be in its original condition, Là Min will ship your selected exchange product within 7 days.

📢 IMPORTANT:

• Please label your package as “Online Exchange – Là Min”.
• Customers are responsible for ensuring the product remains intact during shipping.